About

SLALOM is ready to use Cloud SLAs

“SLALOM will take theory to practice, providing a trusted verifiable starting point for providers and business users to negotiate SLAs for doing business in the Cloud in a simple, fair and transparent way”

ISO will tell you WHAT. SLALOM will help you with HOW.
Turning theory into practice.

Practical

Make your life simpler. Forget about SLA uncertainty. SLALOM provides practical templates for SLA contractual clauses and technical specifications.

Slalom gives you a trusted verifiable starting point for service providers and adopters to negotiate with its guidance materials and its flexible framework built on top of ISO, which can be adapted to suit a variety of requirements and verticals.

Understandable

Cloud SLAs are not simple, but SLALOM is. We establish the baseline to allow you focus only on what matters so you can make the safe jump into the cloud!

SLALOM provides guidance for the use of its model terms and specifications saving time and money.

Safe & Fair

Compete on value. Take it or leave it is not an option. SLALOM’s model terms and specifications are designed to be fair and balanced, not giving hidden advantage to either providers or adopters.

Consensus between all stakeholders and promotion of safe and fair models’ is needed. We are aligned with organizations that are driving the uptake of recommendations both by cloud providers and consumers such as EC, standards organizations, and industry associations.

practical approach is about providing guidance and
closing the gap

Closing the Gap

We work hand in hand with legal experts; institutions that are driving the uptake of recommendations both by cloud providers and consumers such as EC, standards organizations, and industry associations to create the starting point for Cloud Service Providers and Adopters to negotiate Cloud SLAs for doing business in the Cloud in a simple, fair and transparent way.

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  • Cloud Service Providers

    Can base their own SLA contractual clauses and technical specifications on the SLALOM recommendations.

  • Cloud Adopters

    will identify use of SLALOM to mean trustworthy and fair service level contractual terms and technical specifications.

  • We work with world class experts in the field of legal cloud contracts to provide open wording for service level issues.

  • The models cover both current market practice and scenarios emerging from state of the art research.

  • We are aligned with organizations that are driving the uptake of recommendations both by cloud providers and consumers such as EC, standards organizations, and industry associations.

Help us close the Gap

Participate in Slalom

If you are a Cloud Provider or Cloud Consumer, you are interested in SLALOM initiative. One of our goals is to seek consensus and create a practical reference for doing business in the cloud for all stakeholders.

Contacts us to help us improve how Cloud SLAs should be done in the real world.

About Us

The SLALOM initiative is being undertaken by consultants from global service provider Atos, the legal specialist Bird and Bird, researchers from the National Technical University of Athens and University of Pireaeus, and the Cloud Industry Forum, an industry body championing transparency and trust of online services.

  • Atos logo

    Atos Spain (Spain)

  • ICCS logo

    Institute of Communication and Computer Systems / National Technical University of Athens (Greece)

  • B&B logo

    Bird & Bird (Italy)

  • UPRC logo

    University of Piraeus Research Centre (Greece)

  • CIF logo

    Cloud Industry Forum (UK)