This document presents the findings resulting from the Provider Track (WP4) led by the Cloud Industry Forum (CIF) in the SLALOM project.
The Cloud Industry Forum (CIF) is pleased to have been part of the SLALOM project, and considers that the project’s deliverables provide significant value for all cloud stakeholders which will help drive the adoption of cloud computing. The two main deliverables for providers are (1) cloud service agreement model terms and conditions; and (2) service level metric definitions based on a technical model which is aligned to ISO and allows the unambiguous definition of metrics. Short overviews of these deliverables are attached as Annex A: Legal overview document and Annex B: Technical overview document. These were prepared particularly for circulation among providers.
The full legal and technical deliverables are available at http://www.slalom-project.eu/downloads