Assessing gaps in the current ICT procurement processes by reference to the DSM Cloud Strategy objectives towards safer contracts represents the first step towards fostering cloud adoption in both the public and private sector.
To this end, it is necessary to analyze the main legal deliverables of specific sample projects dealing with the entire cloud contract lifecycle, which includes planning, pre-contractual phase, acquisition, operation and termination. This operation is necessary to assess how major cloud-related barriers in various use environments may be overcome.
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SLALOM SLA Legal & Technical Baseline
Simply put, an SLA is nothing more than a type of contract between two parties, the Cloud Consumer and the Cloud Provider, where SLAs dictate the quality and type of service that will be provided to the client for a price.
Therefore, the best SLAs are those that look after the interests of both parties, a balance between being thorough, fair and clear on the one side; while not being overly onerous on the service provider on the other side.
Learn from SLALOM baseline templates
SLALOM is based on common ground and best practice for both sides of the equation following a practical approach using ISO standards.
ISO will tell you WHAT. SLALOM will help you with HOW.
Turning theory into practice.
This document responds to the contractual deliverable D5.2 of the SLALOM Support Action, an EC-funded project (grant 644720) with the mission to develop standard technical and legal models for cloud computing contracts and SLAs.
The purpose of this document is to summarize:
This document presents the findings resulting from the Provider Track (WP4) led by the Cloud Industry Forum (CIF) in the SLALOM project.
The purpose of this document is to provide a revised version of the legal model previously published by SLALOM in the light of the recommendations that have been suggested by some stakeholders through their feedback.
Moreover, this document is intended to reconsider some of the legal issues addressed in the previous model due to the ongoing changes in the European legal framework occurring in the past few months, especially in the context of the Digital Single Market initiatives.
The current document is the third and final one in the series of three deliverables of the SLALOM project that aim at proposing a specification for Cloud Service Level Agreements (SLAs). The proposed SLA specification refers to the core SLA document that incorporates metrics (as specific objectives or quality attributes), parameters, rules as well as potential dependencies between rules. Examples of metrics along with their JSON implementation are also included in the document.
Supporting the Research & Scientific Community with our Findings on #Cloud #SLAs
Cloud SLA Metrics Based on the SLALOM Specification and Reference Model v1
In most European jurisdictions, cloud computing services are generally not specifically regulated under law or directly addressed in case law. We clarify some aspects and provide guidelines.
While case law that expressly mentions cloud computing contracts is still scarce, the courts have issued decisions that may in fact apply to these contracts even though direct reference to cloud computing is not made .
Final version of SLALOM Legal Model Terms
The purpose of this document is to provide a revised, and final, version of the legal model presented under the Deliverable D2.1 in the light of the recommendations that have been suggested by some stakeholders through their feedback. Moreover, this document is intended to reconsider some of the legal issues addressed in D2.1 due to the ongoing changes in the European legal framework occurring in the past few months, especially in the context of the Digital Single Market initiatives.
Agenda for the SLALOM Workshop on Cloud SLA Contracts and Procurement in collaboration with PICSE to be held in Brussels, 7th March 2016, one day before Cloudscape 8th March
The workshop will consist on two sessions: a morning SLALOM session and afternoon SLALOM/PICSE public workshop
Venue: European Commission CNECT unit premises (meeting room still to be confirmed). 25 Avenue de Beaulieu, 1160 Brussels.
